The AI-First Retail Operating System

Run Your Store
on Pure Intelligence

DOMI CRM unifies High-Speed Billing, Predictive CRM, and Multi-Store Intelligence so you sell more and retain customers like never before.

Trusted by 120+ retailers across India • 99.9% Uptime • 4.9/5 Support

Offline Capable
WhatsApp Integrated
Multi-Store Sync
AI Forecasting
Complete OS

Six pillars of retail power.

High-Speed POS

Bill instantly. Full offline capability for high-traffic stores.

360° Intelligence

Build deep personas from walk-ins, purchases, and behavior.

Loyalty Economy

Point-based loyalty across WhatsApp, social, and every purchase.

Multi-Store Engine

Scale from 1 to 100 stores with unified inventory sync.

Marketing Hub

Automate WhatsApp, SMS, and cart recovery campaigns.

Performance Data

Real-time revenue, staff conversion, and SKU velocity.

Why retailers buy DOMI

From chaos to clarity.
One team. One operating system.

Retail teams don't fail because they lack effort — they fail because systems are disconnected. DOMI CRM unifies billing, customer memory, loyalty, inventory, and marketing.

120+
Retailers live
18k+
Daily transactions
99.9%
Platform uptime
4.9/5
Support rating

What changes after go-live

Checkout speed

Faster billing = fewer drop-offs

Customer context

Visible to staff during every interaction

Loyalty

Instant earn & redeem at POS

Marketing

Triggered automations instead of guesses

Stock decisions

Visibility into size-color movement

Proof

Loved by retail teams.

"We replaced 3 disconnected tools. Now billing is faster and repeat purchases are visible."

Riya S.
Founder, Multi-store Womenswear

"My staff uses CRM because it's in-flow with POS, not a separate system."

Karan M.
Retail Ops Head

"Loyalty + WhatsApp automations gave us immediate retention wins."

Nisha P.
Boutique Owner
Data Security

Enterprise-grade trust essentials

  • Role-based access control per team and store
  • Secure cloud architecture with backup strategy
  • Order and loyalty audit history visibility
  • Controlled account permissions for critical actions
Data Export / Import

Your data stays yours

Import
Catalog, customer base, and foundational records
Export
Sales, inventory, and campaign analytics data

Designed to support migration, compliance, and operational continuity.

Pricing built to scale.

Start for free. Grow as your intelligence needs evolve.

Growth

Core OS for single stores.

Reduced from
₹11,999/yr
₹7,999/yr
POS Billing & Inventory
Standard CRM
Basic Reports
1 Store Register
Activate Trial
Most Powerful

Professional

The Intelligence Suite unlocked.

Reduced from
₹24,999/yr
₹14,999/yr
Everything in Growth
Full 360° Intelligence Hub
Loyalty Point Economy
3 Multi-Store Registers
Activate Trial

Enterprise

Omnichannel for scale.

Reduced from
₹39,999/yr
₹24,999/yr
Everything in Professional
Automated WhatsApp Hub
Retargeting Data Export
10+ Global Registers
Activate Trial

Privacy Policy

DOMI CRM processes retail operations data to deliver billing, CRM, inventory, loyalty, campaign automation, and support functions. We apply controlled access, secure infrastructure practices, and operational monitoring to protect your information. Your business data remains yours and can be exported for continuity or compliance workflows.

Terms & Conditions

By using DOMI CRM, you agree to responsible use, account security obligations, subscription and billing terms, and lawful operational conduct. Feature access may vary by plan. Abuse, fraud, or attempts to compromise system integrity can result in account restrictions.

Contact

Reach the DOMI CRM team for demos, onboarding, sales enquiries, and enterprise support.